FAQ

FAQ2019-02-05T02:11:03+08:00
Is there a dry-cleaning service?2019-03-11T22:52:13+08:00

Yes, we can arrange a variety of laundry services including dry-cleaning with both same-day and overnight service options. There is a service list in the wardrobe of your room.

Can I have a room with a bath?2019-02-05T02:09:35+08:00

Yes, we have several rooms with shower over bath options. Please enquire about availability when booking.

Is there parking near my room?2019-02-05T02:09:15+08:00

Many of our rooms have parking right outside the door. If this is important to you, please let us know when you book so we can allocate the best possible location to suit your requirements.

Can I get room service?2019-02-05T02:08:55+08:00

Room Service is available for Dinner from 5:30 to 8pm. You are welcome to order Breakfast and Lunch and take it back to your room.

Does my room have a kitchen?2019-03-11T22:52:43+08:00

Your room is equipped with tea and coffee making facilities. Our restaurant Kelly’s Bar & Grill offers an excellent range of meals for breakfast, lunch and dinner 7 days a week and Room Service is available for Dinner from 5:30pm.

Do you offer transfers to and from the airport?2019-03-11T22:50:52+08:00

Yes – we can arrange complimentary pre-booked transfers to meet scheduled flights. We can also arrange ad hoc transfers to pick up or drop off hire cars on a fee for service basis.

Is there a mini-bar?2019-02-05T02:07:52+08:00

We do not offer a mini-bar. You are welcome to arrange room service beverages.

Is it safe to drink the water?2019-02-05T02:07:33+08:00

Absolutely and we provide a jug and water glasses in your fridge. Still and sparkling bottled water can be purchased from Reception or our restaurant if preferred.

Is there a safe in my room?2019-02-05T02:07:10+08:00

Yes. Each room has a safe and you can set your own unique code. If you need to secure large items, please see Reception.

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